These Terms of Purchase govern all purchase transactions, service specifications, consumer rights and obligations between our website and all customers who place orders and purchase products on the platform. The following terms apply to all orders, purchases, after-sales behaviors and related service activities on this website. By completing order payment and purchasing products on our official website, all customers confirm that they have fully read, understood and unconditionally accepted all the contents of these Terms of Purchase. We adhere to transparent, fair and standardized service principles to protect the legitimate shopping rights and interests of every customer.
1. Payment & Currency Terms
All product pricing, order settlement, fund calculation and refund procedures on this website are uniformly denominated and settled in USD. There is no other optional settlement currency for platform transactions. All displayed product prices are final transaction prices of the website, with no hidden fees, additional handling charges or implicit consumption costs.
Once the customer completes the order payment successfully, the transaction amount cannot be changed arbitrarily. All payment behaviors shall comply with the platform transaction rules and the specifications of the payment channel. After the payment is confirmed, the order will automatically enter the official processing queue, and the customer shall abide by the subsequent shipping and after-sales service rules of the platform.
2. Order Processing & Shipping Terms
All successfully paid orders will be processed and shipped within 1 to 3 working days after payment verification. Our team will complete product inspection, sorting, packaging and outbound logistics docking in an orderly manner to ensure efficient order processing. All products are packaged with standard protective materials to avoid damage during transportation.
We provide global free shipping services for all orders on the website. No minimum order amount is required to enjoy the free shipping benefit. All shipping costs and all tariff expenses incurred during cross-border transportation are fully borne by our website. Customers are not required to pay any additional fees of any kind during the entire transaction and transportation process.
After the order is shipped, the standard delivery period is 6 to 12 working days. The overall delivery cycle covers logistics transportation, customs clearance and terminal distribution procedures. The delivery time is subject to the actual logistics progress, and may be affected by objective uncontrollable factors including customs inspection, regional logistics adjustment and weather conditions.
3. Return Service Terms
We provide customers with a long-term and user-friendly return service. Customers can apply for product returns within 60 days from the completion of order purchase and delivery. All return applications must be initiated in accordance with the official platform process and submit valid order information for verification.
To ensure that the return application is approved smoothly, the returned products must be kept in unused, unopened and intact condition, with complete original packaging, accessories and labels. Products with man-made damage, obvious use traces, damaged packaging or missing accessories due to personal reasons will not be eligible for return service.
All return behaviors must comply with the platform’s after-sales specifications. We reserve the right to review all return applications, and will reject invalid applications and malicious return behaviors that do not meet the return standards.
4. Refund Processing Terms
After the customer’s return application is reviewed and approved, and the returned products are received and verified to meet the return requirements, we will officially launch the refund process. All eligible refund applications will be completed within 5 to 10 working days.
The refund amount will be returned according to the actual payment amount of the original order. Since our website provides global free shipping and fully bears all tariff costs, no shipping fees, tariffs or miscellaneous handling fees will be deducted during the refund process. Customers can receive the full corresponding refund amount through the original payment channel.
The specific arrival time of the refund funds may be slightly affected by the processing rules of different payment platforms, but we will complete all internal refund operations within the specified time limit to ensure efficient and standardized refund processing.
5. Order Modification & Cancellation Rules
Customers can apply for order information modification and order cancellation freely before the order is shipped. We will adjust the receiving address, contact information and other order content according to customer needs, or complete order cancellation and refund processing.
Once the order completes outbound shipment and generates logistics tracking information, the order cannot be cancelled or modified. If the customer no longer needs the products, they can only initiate a return application after receiving the goods, and the processing standard shall be implemented in accordance with the official return and refund terms.
6. Product & Transaction Description
All products displayed on the website are described in detail in terms of functions, features and specifications. We strive to ensure that the product pictures, text descriptions and parameter information on the page are consistent with the actual products. Slight color difference and subtle texture difference caused by display device and shooting light do not belong to product quality problems.
We strictly control product quality, and all products meet official safety and quality standards. For product quality problems confirmed after receipt, we will provide after-sales solutions in accordance with platform rules to protect customer rights and interests.
7. Terms Update & Interpretation
We reserve the right to update and optimize these Terms of Purchase according to platform service upgrades, operational adjustments and industry standard changes. All updated terms will be displayed on the official website in real time, and the revised contents will take effect immediately after publication. Continued use of the website’s purchase service by customers will be deemed as recognition and acceptance of the latest terms.
8. Contact Information
If you have any questions, disputes or consultation demands about purchase rules, shipping specifications, return and refund terms, please contact our official customer service team through the Contact Us page on the website. We will provide professional and efficient reply and processing services for all purchase-related issues.
